April is National Car Care Month. Maintaining your vehicle is critical for peak performance. However, even with the best maintenance, you may occasionally need an auto repair shop to perform repairs. Choosing a great auto repair shop is important because your vehicle is usually one of your main investments. Repair work is not cheap; therefore, you want to ensure you are receiving quality work for your money.

7 Questions To Ask When Choosing An Auto Repair Shop

  • Does the auto repair shop employ certified technicians?

Look for auto repair shops that employ National Institute for Automotive Service Excellence (ASE) technicians. Certified technicians have must have a certain level of training and education.

  • Are all areas of the auto repair shop clean?

If the shop area and customer service area are not clean and organized, this may be a sign of mismanagement and a lack of attention to detail and customer service.

  • Does the staff great and treat customers in a friendly and respectful manner?

You want an auto repair shop that excels in customer service. Typically, you can tell how you will be treated by calling the office and asking about their services. A company that is committed to customer service will take the time to patiently, courteously, and thoroughly answer all of your questions.

  • Does the auto repair shop offer to provide a written estimate?

If the auto repair shop does not provide a written estimate for you to review and sign prior to beginning the work, this is not a good sign you have chosen a reputable company to work on your vehicle.

  • What is the warranty policy of the auto repair shop?

You want a shop that offers a written warranty on parts and labor. The warranty may be in writing posted in the waiting area or office or it could be printed on the written estimate. A reputable company stands by the parts it chooses and its work.

  • Check for references from prior customers?

The best references come from your family and friends; however, you can also check a company’s website for testimonials or ask the company to provide references.

  • What type of certifications can you look for when choosing an auto repair shop?

Check with your local Better Business Bureau (BBB) to see if the auto repair shop has a good reputation or if customers have filed complaints. Affiliation with the National Institute for Automotive Service Excellence (ASE) and/or the Motorist Assurance Program (MAP) are good to look for when choosing an auto repair shop.

Have You Been In A New Orleans Car Accident?

Are you suffering from injuries sustained in a NoLA car accident?  Did another driver’s negligence cause you to miss work and incur substantial medical bills? Louisiana’s personal injury laws provide a means for you to receive compensation for your damages, losses, and injuries.

Contact the NoLA car accident lawyers of The Olinde Firm at (504) 587-1440 or 1-800-587-1889 to schedule a free legal consultation. Our experienced personal injury attorneys accept cases on a contingency basis so that everyone can afford to have legal counsel regarding of their financial situation. You will not pay any attorney’s fees until we win a settlement or verdict for you.